Support and Maintenance
Hardware Support Services
GENESIS provides on-site network and in-house hardware services in a variety of manners conducive to the way you do business. Block retainers, at reduced rates, give you Contract status with guaranteed response times. Hardware support services can also be handled on the Time and Material basis, or supplemented with On-Site service contracts that range from standard next day response to 24×7 with 2 or 4-hour response time. Please contact Genesis for more details on our warranty services.